Dear Wendy, This message just reminded me that I wanted to THANK YOU PERSONALLY for taking such good care of Barbara & Jim. They were Blown Away by their room this time. I’m sure the $259 rate we booked would not give them room #309, so thank you so much for the upgrade. They really LOVED their stay this time. They went on to compliment the great staff in the dining room. Again, thanks for all you do. My best, Ellien [ALTOUR]