Wendy, I wanted to thank you for my upgrade this past stay. The Penthouse level is gorgeous and the view was breathtaking! The fact that both Gail and I were on that level was perfect as not only are we co-workers but also great friends. We really enjoyed our private deck and got such a kick out of being the only two up there. As I said before you continue to impress and now with the Penthouse experience you are one of my favorite people ;-) Jen [Sales Representative, Tyler Technologies, Inc.]