Thursday, September 23, 2010

A Happy Client

WOW! Where do I begin? Every staff member is always so gracious when I arrive at the LUXE Rodeo. Today in particular was a great example of your team exceeding any and all expectations!! When I went to get in my Hummer this morning to go to work all the air went out of my tires...all 4! Raul was wonderful, he commissioned the help of Juan to bring out the big daddy air compressor to try to pump up my tires. Then Miguel jumped in and started helping, basically they all went above and beyond! Thank you very much to all of them and to you for having the confidence in your team to ask for feedback. Have a great day! Robert Cromeans [Global Artistic Director of John Paul Mitchell Systems]